🚀 Ready for Levels?

We’re excited to share the overall plan for how Levels will be rolled out during 2026 across all Prison Island locations.

Below, you’ll find an overview of what needs to be prepared before installation, along with a breakdown of the different installation categories.

📄 Attached to this email, you’ll also find a PDF showing which installation category your location belongs to and which quarter (Q1–Q4) your implementation is planned for. The list is sorted alphabetically by location name for easy reference.

A more detailed, location-specific plan will be shared closer to your scheduled implementation date.

Please note that we have 100+ locations to upgrade. To ensure a smooth and well-coordinated rollout, installations will be carried out step by step. We kindly ask for your patience — not all sites can be upgraded at the same time 🙏

✅ Requirements Before Installation

To ensure a smooth and successful upgrade, all of the following must be completed before installation:

1. Sensor Test

A 100% successful sensor test for all cells is required before the installation date. If this is not completed, we unfortunately cannot start the upgrade.

2. Temporary Closure

Your location must be closed for 1–2 days during the installation period.

3. Staff Required On-Site

Two staff members must be available on-site during the closure days. We need:

- English-speaking staff available for testing and troubleshooting

- At least one person with technical experience

📱 Most communication during the installation will take place via WhatsApp, in English.

Installation Categories

Each location will fall into one of the categories below:

🟢 Remote Installation – Ready for Levels

• No hardware changes required.

🟡 Remote Installation – Minor Upgrades

• Minor hardware updates such as: Router replacement or additional server disk storage

🟠 On-Site Installation – Moderate Upgrades

• Moderate on-site upgrades may be required, such as: server, network, raspberry Pi units

🔴 On-Site Installation – Major Upgrades

• More extensive upgrades, which may include: server and network changes, raspberry Pi units, BoB, LEDs, screens, in some cases, cell replacements

If you have any questions at this stage, there’s no need to worry — more details will be shared closer to your implementation date. For now, we recommend reviewing the attached PDF and the information in this email to get an overview of what to expect.

We’re really excited to roll out Levels and look forward to the next steps 🚀